Emergency Data Recovery & Incident Response
A server won't boot. A ransomware note appears on screen. Someone deleted the folder everyone depends on. When disaster strikes, every hour counts. Texas IT Business Solutions responds quickly to contain the damage, recover what we can and get your business working again. Once you're back on your feet, we help make sure it doesn't happen again.
If you have an emergency right now, call 877-225-7869. After hours (outside Monday–Friday, 8:00 AM–4:30 PM Central), press 9 at the greeting to reach our on-call technician. You can also email support@baselineitsystems.com with "EMERGENCY" in the subject line.
What's included
- Rapid response to system failures, data loss and cyberattacks
- Containment to stop malware or attackers from spreading
- Recovery from backups, cloud services and damaged devices where possible
- Coordination with your cyber insurance carrier and other advisors when needed
- Clean-up and rebuild of affected systems
- A plain-English summary of what happened and how to prevent it next time
Outcomes
- Faster return to normal operations
- Less data lost and less damage done
- Clear communication during a stressful time
- Stronger protection going forward
Frequently asked questions
We think we've been hacked. What should we do right now?
Don't turn off affected computers unless instructed, disconnect them from the network if you can and call us right away. Avoid paying any ransom before speaking with us and your insurer.
Can you always recover our data?
Not always. Recovery depends on the type of failure and whether good backups exist. That's why we strongly recommend our Backup & Recovery service. Backup & Recovery →