System Administration
You've invested in computers, servers and software, but are you getting everything out of them? Behind every smooth workday is a lot of quiet upkeep: creating accounts, managing permissions, installing updates and keeping servers healthy. We take that work off your desk. Our team handles the day-to-day administration so your systems stay organized, secure and ready for whatever your business needs next.
What's included
- User account creation, changes and removal (onboarding and offboarding)
- Permission and access management for files, folders and applications
- Operating system and software updates, patching and maintenance
- Server administration, including file, print and application servers
- Software installation, licensing and configuration
- Device setup and standard configurations for new computers
- Documentation of your systems, accounts and settings
- Asset tracking for hardware and software
Outcomes
- New employees productive on day one
- Former employees' access shut off promptly and completely
- Fewer security gaps from missed updates
- Clear documentation, so knowledge doesn't walk out the door
Frequently asked questions
What happens when we hire someone new?
Let us know their start date and role. We'll set up their accounts, email, permissions and device ahead of time so they can get right to work.
Do you manage servers as well as workstations?
Yes. We look after on-site servers, cloud servers and the workstations that connect to them.
How do you handle software updates without disrupting work?
We schedule updates for off-hours whenever possible and test important changes before rolling them out across your office.
Will we have access to the documentation you create?
Absolutely. It's your business information. We keep it organized and share it with you.