IT Support for Marble Falls and the Highland Lakes
In Marble Falls, Horseshoe Bay, Burnet, Kingsland and the rest of the Highland Lakes area, waiting for a computer technician to make the drive out can cost you a whole day. Texas IT Business Solutions supports Highland Lakes businesses mainly remotely, so most problems get fixed in a secure remote session instead of waiting on a visit. When something does need hands-on attention, we arrange on-site visits through trusted local partner technicians.
How we help Highland Lakes businesses
- No waiting on a drive. Call or email us, and we can usually connect to the computer that's giving you trouble in a secure remote session. You watch everything we do. Help Desk →
- Trouble caught early. 24/7 monitoring watches your devices and backups and flags warning signs before they turn into downtime. Managed IT →
- Records kept safe off-site. Your data is copied away from your office, so a storm, power outage or hardware failure doesn't take your records with it. Backup & Recovery →
- Right-sized for small offices. A handful of computers, a printer and a Wi-Fi network still deserve proper care, without big-company complexity. Network Management →
- Training over video. We teach your team to spot scams and use their tools well, online and on your schedule. User Education →
How on-site work is handled
Most everyday IT problems never needed a technician in the room. For the jobs that do, like a failed piece of hardware or new equipment to install, we arrange an on-site visit through trusted local partner technicians. We set it up, coordinate the work and stay your point of contact from start to finish. Support →
Frequently asked questions
Is remote support secure?
Yes. We use RustDesk on our own self-hosted server. A session only starts when you run the tool and share your ID with our technician, and you can end it at any time.
We're a very small business. Are we too small for managed IT?
No. We work with small teams and growing businesses alike, and we build every plan around your size and needs.
What if something breaks after hours?
Call 877-225-7869 and press 9 for emergencies, or email support@baselineitsystems.com with "EMERGENCY" in the subject line. Our regular hours are Monday–Friday, 8:00 AM–4:30 PM Central.
IT Help for the Highland Lakes, No Drive Required
Interested in our services? We’re here to help!
We want to know your needs exactly so that we can provide the perfect solution. Let us know what you need and see what we can achieve for you.