IT Support for Austin-Area Businesses
From downtown Austin to Round Rock, Cedar Park, Georgetown, Pflugerville, Leander and Kyle/Buda, a lot of businesses here have people working from more than one place: the office, home and the road. Texas IT Business Solutions supports Austin-area teams mainly remotely, with secure remote sessions, 24/7 monitoring and a friendly help desk, so help reaches your people wherever they're working. When a job needs hands on the hardware, we arrange an on-site visit through trusted local partner technicians.
How we help Austin-area businesses
- Help for a team that isn't all in one room. Whether someone is at the office in Round Rock or working from home in Leander, they can call or email us and we can connect in a secure remote session. Help Desk →
- Cloud tools set up the right way. We set up, secure and support Microsoft 365 and cloud file sharing, so a growing team can work together from anywhere. Microsoft 365 → · Cloud Services →
- Security that keeps pace with growth. Multi-factor authentication, endpoint protection and email filtering protect every new account and device you add. Security →
- New hires ready on day one. Accounts, email and devices are ready before someone starts, and access is removed promptly when someone leaves. Managed IT →
- Backups you don't have to think about. Off-site, monitored backups mean a failed laptop or a bad click doesn't cost you your files. Backup & Recovery →
How on-site work is handled
Most day-to-day IT problems can be solved remotely, often faster than waiting for a visit. When something truly needs a person on-site, such as replacing hardware, setting up equipment or running cabling, we arrange the visit through trusted local partner technicians. You still contact us first, and we stay your point of contact for the work. Support →
Frequently asked questions
Do you have an office in Austin?
No. We're a family-owned company based in Adel, Iowa. We support Austin-area clients remotely, and on-site visits are arranged through trusted local partner technicians when they're needed.
Our team is hybrid. Can you support people working from home?
Yes. Remote support works the same whether someone is at the office or at their kitchen table. Our hours are Monday–Friday, 8:00 AM–4:30 PM Central. After hours, call 877-225-7869 and press 9 for emergencies, or email support@baselineitsystems.com with "EMERGENCY" in the subject line.
Can we start with a single project?
Yes. Many relationships start with an assessment or a one-time project, like a Microsoft 365 cleanup. IT Projects →
IT Support That Keeps Up With Your Austin Team
Interested in our services? We’re here to help!
We want to know your needs exactly so that we can provide the perfect solution. Let us know what you need and see what we can achieve for you.